Purposes of Data Processing
We process personal data to provide services, improve user experience, and comply with legal obligations.
Processing is limited to the purposes described in this policy.
Introduction to Privacy Policy
This Privacy Policy outlines how we collect, use, and protect personal information.
Policy guidance
This introduction outlines the main topics addressed in the sections that follow.
Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
01
Data Collection Practices
We may collect personal information such as names, email addresses, and usage data to enhance user experience and improve our services.
The categories of data collected depend on how users interact with our services.
02
Sources of Data Collection
We collect data from users when they register, use our services, or communicate with us.
Data is received directly from users or generated through service interactions.
03
Types of Cookies Used
We use essential cookies for functionality, performance cookies for analytics, and advertising cookies for targeted marketing.
Cookies vary by purpose and may be session-based or persistent.
04
Cookie Management
Cookies can be managed through browser settings, allowing users to control their data preferences.
Users may adjust cookie preferences through browser settings at any time.
User Rights
User Rights Overview
Users have rights regarding their personal data, including access, correction, and deletion.
Rights may be subject to legal limitations in certain circumstances.
Requests
Rights Requests
Users can submit requests to exercise their rights, and we will address them in accordance with applicable laws.
We respond to verified rights requests within the timeframe required by law.
Data Retention
Data Retention Policy
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy.
Retention periods are reviewed periodically and data is deleted when no longer necessary.
Policy Updates
Policy Updates
We will notify users of significant changes to this policy via our website or direct communication.
Material changes to this policy are communicated through appropriate channels.
Data Sharing with Partners
We may share data with trusted partners who assist us in providing our services, under strict confidentiality agreements.
Third parties receiving data are bound by confidentiality obligations.
Legal Disclosures
We may share personal data with legal authorities when legally obligated or to protect our rights.
Disclosure to authorities occurs only when required by applicable law.
Contact Information
Email
Phone
+27 71 381 0581
Address
23 Dromedaris Square, Windermere, Cape Town, 7405
General inquiries